Contact Us

For automated account information, please call our automated phone bank at 1-888-327-5875.

For card self-service, please call 1-800-992-3808.

To report a lost or stolen debit card, please call the JHA Card Center at 1-888-297-3416.

For the branch closest to you, please see our Location page.

Please see our Frequently Asked Question page for common questions.

If you need further help, please complete our Secure Contact Form below to have someone from our team contact you.

By providing your phone number on this form, you are authorizing Shelby State Bank to contact you via SMS messaging. 
Text START to opt-in to texting, Reply YES to receive texts, text STOP to opt-out