Contact Us

For automated account information, please call our automated phone bank at 1-888-327-5875.

For ATM/debit card activation and PIN number changes, please call 1-800-290-7893.

To report a lost or stolen debit card, please call 1-888-297-3416.

For the branch closest to you, please see our Location page.

Please see our Frequently Asked Question page for common questions.

If you need further help, please complete our Secure Contact Form below to have someone from our team contact you.

By providing your phone number on this form, you agree to occasionally receive text messages from Shelby State Bank. Message and data rates may apply.

Reply STOP to opt out of future text messages from Shelby State Bank.

Reply HELP for help or navigate to shelbybank.com/locations to find additional contact information.